Tetra Shining Aquarium Industries

Fast Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL as well as other leading global carriers, we can offer a variety shipping options. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and precise specifications. Your goods will go through a thorough inspection and be adequately secured before being shipped. We ship to thousands customers every day from all over the world. This demonstrates our dedication to become the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.

Note that orders containing more than one item are processed according to the particular item.

Before shipping, we will inspect the ordered items thoroughly. Today, the majority of orders will be delivered within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Therefore, the actual inventory could change at any time. It's possible that the stock may run out after your order has been processed.

Our policy is for 30 days. If you don't receive your product within 30 days, we are not able to issue a refund or an exchange.

Your item should be in its original packaging and in good condition. It must also not be used. The item must be returned in the original packaging.